Terms of service

Your approval

We post and send replies in your name only after you approve them, or under rules you've set in writing. You're responsible for the accounts you connect and the content you approve.

Your content

You confirm you hold the rights to every video, photo, piece of music or text you send, and that you have the consent of every identifiable person in it (a parent's consent for minors).

Your content stays yours. You give us a non-exclusive licence to store, edit and post it to your accounts, only to provide the service.

Music our software writes for your Reels can be used within those Reels with no time limit, including after you cancel.

Artificial intelligence

Editing uses AI. We don't use AI to change people, products, food or results. We cut, correct light and color, and add captions, graphics and music.

Where the law or platform rules require it, posts are labelled as made with the help of AI.

What we won't post

Illegal products or services, misleading claims, before/after photos of medical treatments, promises of cures or guaranteed results. Health businesses follow the rules of their profession. We may refuse or remove content that breaks these rules.

No guaranteed results

We don't promise followers, likes, views, sales or any other result. How far a post travels is up to the platforms.

Platforms

Instagram, Facebook, TikTok and WhatsApp are third-party services with their own rules. They can limit features (for example, TikTok posts may stay private until our app is approved). We aren't responsible for their outages or decisions.

Payment and cancelling

Paddle.com is our reseller and merchant of record, and Paddle's buyer terms also apply to payment. Prices are in euros, with VAT added where it applies.

Your subscription renews monthly or yearly until you cancel. You can cancel at any time, and the service runs until the end of the paid period. Refunds follow our refund policy.

Liability

As far as the law allows, our total liability is limited to what you paid in the 3 months before the claim, and we aren't liable for indirect losses, lost profits or platform decisions. Nothing here limits liability that the law doesn't allow to be limited.

Suspension and changes

We may suspend the service if these terms are broken or payment fails.

We'll tell you 30 days ahead of any significant change to these terms.

Law

Albanian law applies and disputes go to the courts of Tirana. Consumers keep the mandatory protections of their own country. Contact: support@hysa-tech.com or WhatsApp +355 69 260 6546.